Last Updated: 10 March 2026
Returns
At DecoreDay, we want customers to feel confident when shopping with us. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return:
• The item must be unused
• The item must be in its original packaging
• The item must be in the same condition as when it was received
• Proof of purchase must be provided
Items that do not meet these conditions may not be accepted for return.
How to Request a Return
To start a return request, please contact our support team and provide your order number and the reason for the return.
Email: info@decoreday.com
Our support team will provide instructions on how to return the item.
Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
If the return is approved, your refund will be processed within 14 days to the original payment method used during the purchase.
Please note that it may take additional time for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery.
We may request photos of the item to help resolve the issue as quickly as possible.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Information
If you have questions about returns or refunds, please contact us:
DecoreDay
6130 W Mulford St
Niles, IL 60714
United States
Email: info@decoreday.com
Phone: +1 (630) 8542461